We could see a client’s behaviours of concern increasing. Minikai drew a really clear pattern out of their shift notes: constipation we hadn’t picked up. We would have got there eventually, but we got there so much quicker.

Linda

General Manager Safety & Assurance, Sunnyfield

We partner with Supported Independent Living providers to build a connected system of support around every participant, across every shift.

Read the quality framework article →Talk with us

to check a client’s risk profile against their behaviour support, mealtime and OT plans: Half a day → 5 min
per client for a monthly family update, with a whole house of five done in 15 minutes: 1 hour → 3 min
to build the shift note evidence for a client’s NDIS funding review: A week → a day

Workflows, procedures, templates from your daily shift.

Emma's MiniKnows the plans, notes, assessments and incidents

2,640 records

Put together the intake assessment from my call with Emma’s mum.

I’ve drafted the intake assessment from your call notesIntake note. Support needs, communication and living preferences are recorded. Funding category and mealtime needs still need confirming, so I’ve flagged them for your follow-up.

Emma P. — Intake AssessmentOpen

Towels, pyjamas and a pink blanket drying on an outdoor clothes airer beside a pale wall

Article

Quality in Supported Independent Living

How a Mini improves quality at every stage of the support cycle, from goal planning through to service improvement, mapped to the NDIS Practice Standards.

Read the article →

What SIL teams tell us.

“A participant with pica wanted to join the cooking program, which was a very big risk. We used Minikai to put together a risk assessment with strategies so he could take part safely. When I walked past the program, he had the biggest smile on his face.”
Regional Manager, disability services provider
“The most challenging thing is getting to a house and not getting enough handover, meeting someone who’s not familiar with the house. I need to search for everything the client needs from scratch.”
Residential Care Worker, disability services provider
“I was going across to a new house, so I asked for a rundown of it. It found the clients, their health needs and their daily schedules, so you don’t go in blind.”
Operations Manager, disability services provider
“Unlike other technology, AI doesn’t need 50 pages of training manuals, which is just a blessing.”
Executive, disability services provider
“It takes, let’s say, 30 minutes or 15 minutes, but with the Minis we can do it within five. Less, like, even in a minute. It saves the admin work, and then we’ll have more time of doing face-to-face with the customers, assisting or helping or supporting to achieve their goals.”
Residential Care Worker, disability services provider
“If I can take half an hour out of a desktop audit and add that into an observational audit, now I’m doubling the time I’m spending actually seeing what a real day is like for a client.”
Executive, disability services provider
“We often have new staff who haven’t worked with that person for weeks or months. Getting this information so quickly saves all of us so much time, and we can spend it doing what we love, which is being with our clients.”
Regional Manager, disability services provider
“Where support workers know the cultural background of a customer, they can write a summary to the family in their first language. This creates a greater customer experience and a connection to the family as well.”
Executive, disability services provider
“I built new shift plans from what the workers had already told us in their shift notes. It was everyone’s work already, so it was a much quicker process and a whole team effort.”
House Lead, disability services provider
“The real focus was about delivering on quality customer outcomes, alleviating that efficiency burden that people feel as part of their role, and getting our staff back to what they really desire to do, which is supporting customers and their outcomes.”
Executive, disability services provider

Built for a sector where the shift note is the record.

In supported independent living, what’s written down each shift is what a new worker relies on, what a Commission notification is built from, and what a restrictive practice report has to show. Minikai is built around that reality: every draft waits for your sign-off, every line traces back to a shift note or record on file, and the checks run against the standards your service is actually held to.

Nothing goes out unreviewed

Every draft, from a shift note to a restrictive practice report, waits for your organisation’s own sign-off before it is finalised or sent.

Trusted by quality providers

What would you ask about the people you support?

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